DOCUMENT THE WEDDING, LLC

When the “Event Reservation Form” is finalized and signed

• Your date is reserved with 1/3 of your final fee (as shown on the bottom of the form).  This is referred to as a ‘retainer fee’ or ‘retaining fee’.
• You have up to 3 days (excluding the booking day) to cancel for a full refund.
• After 3 days, if you cancel you will forfeit  your retainer fee except as noted below.
• The retainer fee will be credited towards your final payment and if it is a personal check, will NOT be cashed until the project is completed after the wedding.

Cancellation:

• Less than 7 days to go - you must pay the whole amount unless that date is re-booked (In that case you will get a full refund including retaining fee).
• If you cancel with more than 7 days to your wedding, you forfeit just the retainer fee.

Final payment

• Due when all your products are ready.  You may pay the remaining 2/3 or get back your retainer fee (if it was a personal check) and pay the whole balance.
• You will not get your discs nor the files on your external hard disk until you pay in full.
• If for any reason you do not pay for 3 business days, you will be assessed a late fee of the greater of 10% or $25.  If your payment is more than 30 elapsed days late, you will be assessed a late fee of the greater of 15% or $50.

We do NOT accept cash, money orders, bank checks, or traveller's checks).  We accept:

• Personal check
• Credit card in person  (we use “Square”)  (no credit usage card fee)
• Paypal